Definición, Medición y Gestión de la Calidad de Servicio del Transporte Público para Ciudades de América Latina

  • Período:
    05/2021 - 04/2022
  • Local:
    Brasil, México, Panamá e Uruguay
  • Contratante:
    CAF - Development Bank of Latin America
  • Socios:
    Instituto del Sur Urbano
Public transport is key for the population to have access to the opportunities offered by cities, especially in Latin America. The present work offers a toolfor the transit system agencies to define clear, understandable and transparent metrics for monitoring, evaluation and improvement of the service quality.
This publication is the result of a research, methodological formulation and empirical analysis that involved the participation of five public transport systems in four Latin American cities: Metrobús in Mexico City, MiBus and the Metro in Panama, the Metropolitan Transport System of Montevideo and the BRT system of Rio de Janeiro.
The work proposes definitions of service quality combining the perspectives of users and operators, presents examples of measurement and monitoring using information and technology, and contributes to the improvement of public transport in LatinAmerican cities.
Link to download from the SCIOTECA CAF:

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

  • fcdsfdsfsd
  • fsdfdsfsdfs
  • fdsfdsfdsdfs

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

No items found.


Mantenha seu aparelho na posição vertical para melhor experiência.